knowledge base Business Tools

Radix will enable you to manage customer information and resolve issues more efficiently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication. Free for personal use. Multi-user licenses are available. Radix is a true client server application that gives users the flexibility of accessing your data at the office, from a remote location, or even at home.

Tags: Help Desk, Contact Management, Appointment Scheduling, Expense Tracking, Client Invoicing, CRM, PIM

Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration.

Tags: help, issue, tracking, trouble, ticket, knowledge, base, asp.net

infoRouter Version 7 is an Electronic Document Management Software System that includes Workflow, Content & Portal Management, Knowledge Management, Electronic Forms, ISO 9000 Document Control and Regulatory Compliance modules under one integrated software suite.

Tags: document management software, ISO Document Control, knowledge management, portal management, Workflow, Scanning interface, Web services, API, Forms, Templates